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Ken Ansbro – IT Network Support Technician at TechXpress

Under general supervision, identify, troubleshoot and resolve problems encountered by District-wide
users of various servers, the mainframe, desktop systems, District network Internet and other computer
technology; troubleshoot and solve local-area network problems; provide technical support to end-users
regarding computer hardware and software; install, test, certify and troubleshoot networking cabling
systems; install configured network equipment; provides technical expertise to end-users regarding
optimal set-up for software, hardware and network use; install, configure, monitor and troubleshoot a wide
range of network and data communications software and hardware; train users in various software
applications and network-related procedures; provide work direction for student assistants; and perform
related work as required.

Who is TechXpress

Established in 1999, TechXpress offers full-service IT management for local organizations, and cutting-edge eCommerce solutions for manufacturers and resellers throughout the U.S. and Canada. Clients appreciate working with us because of our results-oriented, partner-like approach. 90% of our business is generated from repeat clients and referrals.

I wanted to share with you a local IT company in San Luis Obispo Clever Ducks

Clever Ducks is a professional IT services company, located in San Luis Obispo, California offering a proven service portfolio for clients looking for simple monitoring solutions to complete outsourced IT.

Since 1992, Clever Ducks has put its business clients ahead of their competition and in charge of their data with reliable and efficient information technology solutions. An industry-leading consulting firm, Clever Ducks seamlessly integrates security protection, enhanced communications, disaster recovery and data management into your existing computer network and provides the IT support you need to succeed.

How to Get Support

New Clients: Contact We’d love to see if we can help with your IT needs.

Existing Clients: Email for support to is automatically routed to the assigned formation. Our helpdesk system lets us assign and track your issue through to resolution. Of course, you are always welcome to call 805.543.1930 and we’ll create a request for you. Plus we have on call phone coverage 24-7, so we can help when you need it most. Note that leaving voicemail on a tech’s cell phone or in their voicemail is not the fastest way to get service, as it bypasses our dispatcher and helpdesk system.

Phone: 805-543-1930

Hours: Monday-Friday 8-5 24/7 on call service available

What is Social Media?

Social media is a phrase being tossed around a lot these days, but it can sometimes be confusing to people just what does social media mean and what kind it do for me or my business.

What is Social Media?

The best way to define social media is to break it down. Media is an instrument on communication, like a newspaper or a radio, so social media would be a social instrument of communication.

Social media would be a website that interacts with you while giving you information. This interaction can be something like asking for your comments or letting you vote on an article

Think of regular media as a one-way street where you can read a newspaper or listen to a report on TV or Radio, but you have very limited ability to give your thoughts on the matter.

Social media is a two-way street that gives you the ability to communicate as well.

Here are some examples of social media websites:

Social Bookmarking. (, Blinklist, Simpy) Interact by tagging websites and searching through websites bookmarked by other people.

Social News. (Digg, Propeller, Reddit) Interact by voting for articles and commenting on them.

Social Networking. (Facebook, Hi5, Last.FM) Interact by adding friends, commenting on profiles, joining groups and having discussions.

Social Photo and Video Sharing. (YouTube, Flickr) Interact by sharing photos or videos and commenting on user submissions.

Wikis. (Wikipedia, Wikia) Interact by adding articles and editing existing articles.

And these websites are not the only social media websites. Any website that invites you to interact with the site and with other visitors falls into the definition of social media.