Under general supervision, identify, troubleshoot and resolve problems encountered by District-wide
users of various servers, the mainframe, desktop systems, District network Internet and other computer
technology; troubleshoot and solve local-area network problems; provide technical support to end-users
regarding computer hardware and software; install, test, certify and troubleshoot networking cabling
systems; install configured network equipment; provides technical expertise to end-users regarding
optimal set-up for software, hardware and network use; install, configure, monitor and troubleshoot a wide
range of network and data communications software and hardware; train users in various software
applications and network-related procedures; provide work direction for student assistants; and perform
related work as required.
Who is TechXpress
Established in 1999, TechXpress offers full-service IT management for local organizations, and cutting-edge eCommerce solutions for manufacturers and resellers throughout the U.S. and Canada. Clients appreciate working with us because of our results-oriented, partner-like approach. 90% of our business is generated from repeat clients and referrals.
Clever Ducks is a professional IT services company, located in San Luis Obispo, California offering a proven service portfolio for clients looking for simple monitoring solutions to complete outsourced IT.
Since 1992, Clever Ducks has put its business clients ahead of their competition and in charge of their data with reliable and efficient information technology solutions. An industry-leading consulting firm, Clever Ducks seamlessly integrates security protection, enhanced communications, disaster recovery and data management into your existing computer network and provides the IT support you need to succeed.
How to Get Support
New Clients: Contact firstname.lastname@example.org. We’d love to see if we can help with your IT needs.
Existing Clients: Email for support to email@example.com is automatically routed to the assigned formation. Our helpdesk system lets us assign and track your issue through to resolution. Of course, you are always welcome to call 805.543.1930 and we’ll create a request for you. Plus we have on call phone coverage 24-7, so we can help when you need it most. Note that leaving voicemail on a tech’s cell phone or in their voicemail is not the fastest way to get service, as it bypasses our dispatcher and helpdesk system.
Hours: Monday-Friday 8-5 24/7 on call service available